Customer-facing analytics

Customer-facing analytics platform: Self-service dashboards your users will love

Give your customers the customer-facing analytics platform they deserve. Self-service dashboards with powerful insights, deploy in days, not months.

  • Native integration that feels like part of your product
  • Complete white-label customization
  • Multi-tenant architecture for SaaS products
One dashboard definition with three small result cards beside it, each carrying different figures and a different locale: the same definition read by three customers.

Trusted by

Cashpad Logo
Orbility Logo
Smilein Logo
Philadelphia Airport Logo
Try it

Experience Sumboard

See how your customers will interact with embedded dashboards. Switch between builder and customer views to experience both perspectives.

View perspective
BuilderCustomer
  • 01Create data insights
  • 02Customize with your brand
  • 03Embed in your app
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White-label

White-label in exports and email.

White-label does not stop at the dashboard. The scheduled email leaves from your own address once it is authenticated, the spreadsheet arrives on the template you uploaded, the PDF carries your logo, and every chart label is in your customer’s language.

One report body drawn once, with two different brand wrappers above it: each carries its own logo and colour across an email header, a PDF cover and a spreadsheet tab, and neither carries a supplier name.
The category

Customer-facing versus internal analytics.

Customer-facing analytics puts dashboards and reports in front of the people who pay you, inside the product they already use. Internal business intelligence serves your own team.

Who reads it

Internal BI: your own team. Customer-facing: your customers, inside your product.

What a mistake costs

Internal BI: a wrong number in a meeting. Customer-facing: one customer seeing another customer's data.

Who it looks like

Internal BI: the vendor's interface. Customer-facing: your brand, in the dashboard, the exports and the email.

Who maintains it

Internal BI: a data team. Customer-facing: the product team, on the product roadmap.

Case studies

Results From Our Partners

Real customers, real results. See how product teams embed powerful analytics into their SaaS products, giving their customers the dashboards and insights they need, without months of development.

Cashpad logo
POS terminal solutions

Cashpad embedded analytics 10x faster

Cashpad's SaaS product needed powerful analytics capabilities that customers could access directly within their platform, but building custom analytics would take months of development time.

Key results
  • Shipped customer analytics 10x faster than building in-house
  • Enhanced product demos with professional analytics
  • Enhanced product value with reporting for customers
The Cashpad dashboard inside their BackOffice: daily revenue, cover and order counts for one restaurant, in Cashpad’s own brand.
“Analytics is the first thing we are showing to our customers during the demo sessions of our product. Now it looks so much better than before, and works faster.”
Nicolas CTO at Cashpad
Orbility logo
Smart mobility

Orbility embedded analytics 10x faster

Orbility's SaaS customers needed comprehensive reporting capabilities directly within their mobility platform, but custom development would require significant engineering resources and delay product launches.

Key results
  • Embedded customer analytics 10x faster than in-house development
  • Increased customer engagement with reporting capabilities
  • Enhanced product stickiness with native analytics experience
The Orbility dashboard as their parking operators see it inside the product: transaction counts and paid amounts for their own sites, in Orbility’s own brand.
“Sumboard exceeded our expectations with its performance and ease of integration. We’ve now embedded it into our product line, enabling our customers to access reports through a cloud portal.”
George CTO and CPO at Orbility
Build or buy

Build it when analytics is the product, buy it when it is a feature.

Building a simple dashboard does not look hard, and it is not. The work that never ends is what comes after it: permissions, tenant isolation, exports, scheduled email, locale handling, and every change your customers ask for.

Build it

Build when analytics is the product

Build it when customers buy your product for the analytics engine itself. That engine belongs in your codebase.

Buy it

Buy when analytics is a feature

Buy it when customers buy your core product but still expect reporting. The platform takes on exports, scheduling, tenant scope and branding.

What good looks like

Embedded in a real product surface.

Their own numbers

The default view is scoped to the customer before they touch a filter.

Their language and timezone

Per-tenant locale, currency and timezone.

Export without asking

Excel with one worksheet per chart, plus PDF and image, on your template, downloaded by the customer.

No vendor branding

Your theme in the dashboard, your logo on the PDF, your template on the Excel, your address on the email. Set once, and our name is nowhere in it.

Frequently asked questions

How do the white-label dashboards work?

Sumboard dashboards fully inherit your product's branding, colors, and styling. Your customers see analytics that feel completely native to your application. You control the look, feel, and user experience while we handle the underlying analytics infrastructure.

Can customers interact with their data?

Absolutely! Your customers get interactive dashboards with filtering and dynamic data exploration.

What data sources can I connect for customer analytics?

Sumboard connects to your existing data infrastructure including PostgreSQL, MySQL, MongoDB, MSSQL and more. We also support REST APIs data integration, ensuring your customers always see up-to-date information.

How much does it cost vs building analytics in-house?

Building customer-facing analytics in-house typically costs $200K-500K+ in engineering time and 6-12 months of development. Sumboard pricing starts at a fraction of that cost and gets you live in days. Most teams see 10x faster time-to-market and significant cost savings over building internally.

Ready to launch customer-facing analytics?

Join thousands of companies already delivering powerful analytics experiences to their customers. Start your free trial and see our embedded analytics platform in action.